At Sticky Me, we want to ensure that you are satisfied with your purchase. We understand that there may be situations where you need to exchange or return a product. That’s why we have established a clear and fair return policy. Read below to find out how it works:

Want to exchange a product? You can, as long as the product:

• Is unopened
• Is in its original condition and packaging.

Contact us at support@stickyme.com to submit your exchange request. Please include in your email:

• Your order number
• The product you wish to exchange
• The product you would like to receive in exchange.

Good to know:

• The cost of returning the package is at your own expense
• Responsibility for any loss during transport lies with the customer. We recommend sending the package with a track & trace code and keeping the receipt until the package has been received by us.

Have you changed your mind and wish to return a product? This is possible under the following conditions:

• The product is unopened, unused, and in its original condition and packaging.
• Returns will be inspected upon receipt. Unfortunately, products that do not meet these conditions cannot be accepted.

To initiate a return, please contact us at support@stickyme.com and include the following details:

• Your order number.
• The product you wish to return.

Please note: The cost and responsibility for returning the product lie with the customer. We recommend using a shipping option with track & trace for added security.

We take pride in the quality of our products, which is why we offer a 30-day stick guarantee on our wall stickers.

• Within 30 days:  If you notice that the adhesive isn’t working as expected, please contact us at support@stickyme.com, and we’ll work with you to find a solution.
• After 30 days: We kunnen geen kleefgarantie meer bieden omdat we niet kunnen controleren hoe het product is gebruikt.